International Shipping
Kangen Water Store ships Enagic machines and accessories to over 12 countries worldwide through trusted international courier services.
Countries We Ship To
Japan, South Korea, Philippines, Singapore, Thailand, Malaysia, Vietnam, Indonesia, United States, Germany, Brazil, Hong Kong, and more. Contact us if your country is not listed.
Shipping Methods
- DHL Express — 3-7 business days, most destinations
- FedEx International — 5-10 business days, US/Europe/Asia-Pacific
- UPS Worldwide — Alternative for select regions
Order Processing
Orders are processed within 1-3 business days after payment confirmation. You receive a tracking number via email once dispatched.
Shipping Costs
Calculated based on destination and package weight. Exact fee displayed before checkout. Subscribe to our newsletter for free shipping promotions.
Customs and Import Duties
International orders may be subject to customs duties imposed by your country. These charges are the buyer responsibility and not included in our prices.
Damaged or Lost Shipments
Contact us within 48 hours of delivery with photos of damage. We will work with the carrier to arrange replacement or refund.